Contact Securus Today!

IT Support Starts with a Conversation
Whether you’re evaluating IT support for the first time, reassessing your current provider, or responding to a critical situation, we’re ready to help.

We work with organizations of all sizes and industries, including nonprofits, with a strong focus on secure, compliant environments. When you reach out, you’ll connect with a real person who listens and responds promptly. Because technology should support people, not replace them.

Location

903 NE 88th Circle
Vancouver, WA 98665

Phone

New Clients: (360) 857-0861
Existing Clients: (503) 218-3883

Email

support@securuscorp.com

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What You Can Expect When You Reach Out

  • A timely response from a real team member
  • Clear, straightforward communication. No jargon or pressure
  • Honest guidance based on your organization’s needs
  • A focus on long-term partnership, not short-term fixes

Every inquiry is valued, and we aim to respond as quickly as possible, typically within one business day.

How We Work With Businesses

We partner with organizations in several ways, depending on what makes the most sense for you:

  • Fully manage IT operations as your outsourced IT team
  • Support your existing IT team with added expertise and coverage
  • Help you get started with IT if you don’t currently have formal support

Our services are all-inclusive, meaning everything you need is provided under one agreement. We don’t nickel and dime or charge for every small request. You get one personalized solution designed to keep your business running smoothly.

Please note: our services are offered on a managed basis. We do not provide one-time or ad-hoc IT support outside of emergency incident response.

Our Process: Becoming a Client

Partnering with us is straightforward and transparent:

  1. Reach out to schedule your free consultation
  2. Receive a free risk assessment and initial discussion of your environment
  3. Meet with us to review your specific needs and recommended approach
  4. Sign the agreement if it’s a good fit
  5. Schedule your go-live date and onboarding

There’s no obligation during the consultation—we want to ensure we’re the right partner for each other.

Pricing Transparency

Our pricing is based on the size of your organization and user count, allowing us to deliver consistent, high-quality service without hidden fees. During your consultation, we’ll explain pricing clearly and answer any questions, so you know exactly what to expect.

Frequently Asked Questions

How quickly will someone respond after I contact you?
We aim to respond within one business day, often sooner.
Is there a cost to contact you or ask questions?
Nope. Reaching out is free, and we’re happy to have a conversation before any decisions are made.
Do you work with small businesses?
Yes! We work with businesses of all business sizes but specialize in supporting small to mid-sized businesses that want reliable, professional IT.
Do you only work with healthcare organizations?
No. We work with all industries, though we do specialize in HIPAA-compliant environments.
Do you offer one-time IT support or projects?
No. Our services are provided on a managed basis to ensure consistent, reliable support. The exception is emergency incident response for active breaches.
Do you offer remote support?
Yes. Many issues can be resolved remotely, saving time and minimizing disruption.
Can you work alongside our existing IT team?
Yes. We frequently partner with internal IT staff to provide additional expertise, coverage, and support.
Do you offer services for nonprofits?
Yes. We work with several nonprofit organizations and understand their unique operational and budget considerations.
Is the risk assessment really free?
Yes. The free risk assessment is part of our consultation process and helps both sides determine if we’re a good fit.
Do you use chatbots, call centers, or AI for customer support?
No. When you contact us, you’ll speak with a real person—not a chatbot, phone tree, or outsourced call center. We believe in humans helping humans, using technology to support the work we do, not replace personal communication.
I’m not a client, but I think my company’s been breached. Can you help?

If your organization is experiencing an active security incident or data breach and you do not currently have IT support, we do offer emergency incident response services, even if you’re not a client.

If this applies to you, please contact us immediately so we can assess the situation and help contain the issue as quickly as possible.

Ready to Start the Conversation?

If you’re looking for an IT partner who values people, transparency, and long-term stability, we’d love to hear from you. Fill out the form above and let us know how we can help.