Managed IT Services

Eliminate Your Tech-Based Headaches with Managed IT Services

Enterprise-Level Managed IT Support and Solutions

Technology should support your business, not create more stress. But for many small and mid-sized organizations, managing IT feels overwhelming. Systems break, security risks loom, and teams waste valuable time trying to solve technical problems instead of moving forward.

At Securus Systems, we understand how important it is to have reliable, supportive IT services that just work. We offer a different kind of partnership—one built on proactive care, clear communication, and real solutions that fit your business. Our managed IT services are designed to take the weight of technology off your shoulders so your teams can focus on doing what they do best: their job.

Whether you’re in healthcare, finance, legal services, nonprofit, retail, or manufacturing, we’re here to help you thrive in today’s digital world.

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The Securus Approach to Managed IT Services

When you work with Securus, you’re not just getting someone to call when things break. You’re getting a partner who helps prevent problems before they disrupt your business. Our approach focuses on proactive solutions, not reactive quick fixes. And the best part is, when you call Securus, you get Securus. No chat bots, no call centers. Just humans helping humans.

Our services include everything from managing your servers and cloud environments to securing mobile devices and ensuring you have a strong security posture across your operations. We help businesses move away from the old break fix model of IT support and toward a steady, predictable environment where technology helps—rather than hinders—growth.

We don’t just address the symptoms; we address the systems.

What Our Managed IT Services Include

At Securus Systems, we provide a wide range of service offerings to meet your unique needs. Here’s how we help keep your business running smoothly every day:

Remote Monitoring and Management

Our team keeps an eye on your servers, network, and mobile devices 24/7. We spot small issues before they become big problems, helping you avoid unexpected downtime and costly repairs. With remote monitoring and management, you get peace of mind knowing someone is always watching out for you.

Cloud Services and Cloud Infrastructure Management

More and more businesses are moving to the cloud. We make sure the transition is safe and seamless. We manage cloud based solutions like Microsoft 365, AWS, and hybrid cloud environments, ensuring your data is secure, accessible, and compliant. Whether you need a full migration or just help optimizing your current cloud infrastructure, we’ve got you covered.

Disaster Recovery Planning

Disasters happen, but they don’t need to be business-ending events. Our disaster recovery planning services ensure your data is backed up, your systems are redundant, and your team knows exactly what to do in an emergency. We help you build a plan you can trust.

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Security Integration with Managed Security Services

Good IT services always include good security. Our managed security services are built into every solution we offer, helping strengthen your security posture with protections like endpoint defense, firewall management, and proactive threat monitoring.

Whatever your business needs, Securus offers tailored solutions designed to keep you protected, productive, and prepared.

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Specific Services for Your Business Needs

Every business is different, and a one-size-fits-all approach simply doesn’t work. That’s why we tailor every specific service plan to fit your goals, industry requirements, and growth plans.

Whether you need full-service managed IT, cloud based optimization, or help with just a few critical systems, we can design a plan that works for you. Our service offerings scale with your business, meaning you’ll never pay for services you don’t need.

How Securus Helps Your Team Focus on Growth

Your employees weren’t hired to be part-time IT troubleshooters. When systems fail, downtime rises, or security questions pop up, it distracts everyone from what they’re supposed to be doing.

At Securus, we address issues before they turn into emergencies, so your teams can focus on growing your business, serving your customers, and reaching your goals.

We’re here to be the steady hand behind the scenes, keeping technology working, so you can keep moving forward.

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Why Businesses Trust Securus Systems

Businesses across Oregon, Washington, Idaho, Nevada, and Hawaii trust Securus Systems because we offer something rare in IT support: real partnership.

We don’t just patch problems or deliver cookie-cutter solutions. We work closely with you to understand your business, your people, and your priorities. From small teams to large organizations, we bring a proactive, customized approach to every engagement.

And because compliance matters in industries like healthcare, finance, and legal services, we build cybersecurity and regulatory alignment into everything we do, without making it complicated.

At Securus, our success is measured by your peace of mind.

Our Managed IT Services Provide Our Clients With:

Less downtime
We’ll keep your network running and your infrastructure strong, helping you avoid losing money to large chunks of downtime.
Great value
Our remote maintenance and monitoring provide proactive support for your network at a cost that aligns with the budgets of small and medium-sized businesses.
24/7 assistance
We have experts ready to assist you whenever your technology is malfunctioning — no matter when it occurs.
Co-managed services
Let us take some of the burden off your in-house IT team and give your company additional support in tackling projects.
Professional server support
Our experienced technicians monitor and manage your servers, making sure they’re running efficiently and aren’t exposed to any external threats.
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Frequently Asked Questions About Managed IT Services

What’s the difference between managed IT and break-fix IT support?
Managed IT is proactive—our team monitors, maintains, and protects your systems before issues arise. Break-fix support reacts only after something breaks, often leading to more downtime and higher costs over time.
How does a service level agreement (SLA) benefit my business?
An SLA defines clear expectations for response times, services covered, and performance standards. It ensures you get the level of service you need without guessing when or how help will arrive.
Can Securus help manage our cloud services and infrastructure?
Absolutely. We specialize in managing cloud based environments and cloud infrastructure, helping you securely migrate, optimize, and protect your cloud data and operations.
What happens if there's an IT emergency outside of business hours?
Our remote monitoring and management services mean we’re always watching. If there’s an incident, our team responds immediately—any time, day or night—to minimize disruption and restore operations fast.

How do you customize your services for different businesses?
We start with a deep understanding of your goals, systems, and challenges. Then we design a specific service plan with the right mix of support—whether that’s everyday helpdesk services, cloud management, disaster recovery, or cybersecurity protections.

Looking for More Services from Securus Systems?

Cybersecurity

We couple experience with innovative solutions to protect your data 24/7/365.

Cloud Services

Collaboration has never been easier or more secure with our hosting and data backup & recovery services.

IT Consulting

Leverage our expertise and watch your IT run more efficiently, leading to more productivity & higher profit.

IT Compliance

By keeping up with complex rules and regulations, we’ll make sure you remain in industry compliance and won’t pay costly fines.

Take the First Step Toward Stress-Free IT

Your business deserves more than “good enough” IT support. You deserve a team that protects your systems, supports your goals, and grows alongside you.

Securus Systems is here to deliver managed IT services that help you sleep better at night—and move faster during the day. Whether you need help managing cloud infrastructure, securing mobile devices, improving application services, or building a resilient disaster recovery plan, we’re ready to help.

Contact us today to schedule a free consultation and find out how easy it can be to finally get IT support that works for you.

Schedule a Free Consultation.