Simple, Secure IT, Without the Guesswork
One predictable monthly cost. Built-in cybersecurity. No hidden fees. Just IT that works.
How Our Pricing Works
We believe in straightforward pricing that scales with you. We price per user, not per device or service. This keeps your monthly costs completely predictable as your business grows.
- Nonprofit discounts are available upon request.
- User-Based Pricing: Pay only for the people on your team.
- All-Inclusive Support: No surprise bills for support calls.
- Two Service Levels: Choose the exact depth of coverage you need.
Our All-Inclusive Services
Every Securus Agreement includes a complete IT and security foundation. There are no piecemeal services, partial toolsets, or hidden gotchas.
Managed IT & Helpdesk Support
- Fully Managed IT Environment: Complete oversight of your digital setup.
- Unlimited Helpdesk Support: Our team is always ready to assist your staff.
- Onsite Support: In-person engineering visits included for applicable agreements.
- Proactive Monitoring: 24/7/365 network monitoring and real-time system alerts.
- Patch Management: Automated software updates and firewall maintenance.
Security & Compliance
- Endpoint Protection: Advanced security tracking for all laptops and workstations.
- Email & Spam Defense: Deep filtering to block phishing threats before they hit your inbox.
- DNS Network Protection: Live web filtering to stop malicious traffic.
- Antivirus & Anti-Malware: Continuous, managed malware defense.
- Compliance Tracking: Ongoing monitoring for applicable regulatory frameworks.
Cloud & Productivity
- Microsoft 365 (Office 365): Full management of your cloud productivity suite.
- Windows Pro Licensing: Core operating system licensing management.
- Data Protection: Automated online backups and secure cloud storage.
Identity & Access Control
- Two-Factor Authentication (2FA): Secured login protocols across your business applications.
- Corporate Password Manager: Secure, encrypted credential vaults for your team.
- Mobile Device Management (MDM): Centralized security for smartphones and tablets.
Strategy & Roadmap Planning
- Annual Risk Assessment: A regular security roadmap review to ensure your managed environment stays fully optimized.
- Discounted Project Rates: Reduced pricing tiers for any additional, out-of-scope deployment work.
Always-On Protection: Our background security tools run 24/7/365. Cyber threats don’t take a break, so we don’t either.
No Bots. No Nonsense.
When you reach out to us, you get us. Every time. Actual humans who live and work right here in the community. No chatbots. No endless phone trees. No AI-powered nonsense. Just honest help from engineers who care.
We keep things straightforward, skip the jargon, and treat our clients like people, not tickets. No matter your issue, we’re here to help! We’re the kind of IT professionals you’ll actually enjoy working with.
And we’re pretty proud of that!
Securus Add-On Services
Securus Add-On Services
For businesses that need specialized operational capabilities, we offer the following integrated services for an additional monthly fee:
- Secure eFax solutions
- Advanced server & cloud hosting
- Enterprise VoIP phone systems
- Automated failover & disaster recovery environments
Two Simple Agreement Types
We keep things incredibly straightforward. Every client we serve fits into one of two clear agreement models based on their daily operational needs and specific regulatory overhead.
1. Compliance Agreement (24/7/365 Coverage)
Built for organizations where maximum uptime, continuous security monitoring, and strict regulatory alignment are completely non-negotiable.
- Coverage: Full 24/7/365 monitoring, automated alerting, and security incident response.
- Supported Frameworks: HIPAA, NIST-based frameworks, CMMC (Levels 1-5), PCI-DSS, SOX, FINRA, GLBA, and SOC 2 alignment.
2. Standard Agreement (8-5 Support)
- Coverage: Active helpdesk support during core business hours (8 AM to 5 PM).
- Protection: Continuous system monitoring and security tools run in the background 24/7. You get the exact same secure, managed environment, just without the compliance tracking layer.
Not sure which agreement fits your business? We’re here to help. Our team will look at your operations and help you determine the right level of support and compliance without the guesswork.
What We Don’t Do
- We don’t provide subpar tools to lower-paying clients. Every single client we serve gets our top-tier security stack. We’re incredibly proud of that consistency.
- We don’t shut our computers off at 5 PM. Our local on-call technicians are always available when an emergency strikes.
- We don’t charge you for every phone call. Unlimited helpdesk support means exactly that—it’s completely included.
- We don’t outsource our support. When you call our team, you get a direct line to us.
- We don’t restrict how you communicate. You can reach us seamlessly via phone, email, or our client portal.
- We don’t rely strictly on remote fixes. We’re happy to come onsite whenever the situation requires a hands-on engineer.
- We don’t replace working equipment unless it’s necessary. If your hardware is still officially supported by the manufacturer, we’ll support it too.
- We don’t have a revolving door. Securus brings a long-tenured, familiar team to support your business year after year.
- We don’t sell out to private equity. Securus is proudly locally owned and operated right here on the West Coast.
Frequently Asked Questions About Our Agreements
What happens to our monthly bill if we add or remove employees?
Is there a hidden, massive onboarding fee to get started with Securus?
Do your agreements lock us into a multi-year contract we can't escape?
How fast does your team respond when one of our users calls the helpdesk?
Can we switch from a Standard Agreement to a Compliance Agreement later?
Our Cybersecurity Services Include:
Let’s Build Your Technology Roadmap
Taking the guesswork out of your business technology shouldn’t feel overwhelming. You deserve a behind-the-scenes guardian that proactively secures your network, handles your compliance, and answers the phone whenever your team needs help.
Let’s start with a conversation, not a high-pressure sales pitch. Contact Securus Systems today to schedule a baseline risk assessment. We’ll review your current digital layout, uncover hidden security vulnerabilities, and provide a clear, practical roadmap for a fully managed environment that lets you sleep soundly at night.
